Toll payment methods

Prepaid Toll Payments

A. Information about Prepaid Toll payments required for the registration and signing of Contracts

Under the Prepaid Toll mode the Toll may be paid:

1. In cash at Contact or Distribution Points.
2. Using a Bank Card at Contact or Distribution Points.
3. Using a Fleet Card at the Contact or Distribution Point, if the issuer is approved by the Toll Collection Administrator.

The approximate amount of Toll can be calculated using the Toll Calculator.

The minimum amount of a one-off Prepaid Toll payment in cash is €50 including VAT. The minimum balance of the Prepaid Toll is €12 including VAT.

B. Information about Prepaid Toll payments during Contracts validity

If the amount of Prepaid Toll is equal to or lower than the required minimum balance of Prepaid Toll, the On-Board Unit indicates this limit to the Vehicle Driver. Following the light and acoustic signalling that can be switched off as described in the Service Manual, the Vehicle Driver is obliged to visit the nearest Contact or Distribution Point and prepay the Toll or leave the Specified Roads Sections. Otherwise, after using up the Prepaid Toll the On-Board Unit will be blocked.

If unused Toll is refunded in cash, only an amount not exceeding €100 is refunded. If the amount of unused Toll exceeds €100, it is refunded in total exclusively to the Vehicle Operator’s bank account.

Unused Prepaid Toll paid by a Fleet Card will be refunded by the Toll Collection Administrator exclusively to the Vehicle Operator’s bank account.

If the amount of prepaid toll is equal to or lower than the required minimum balance of Prepaid Toll, the On-Board Unit indicates, according to the On-Board Unit Service Manual, reaching this limit to the Vehicle Operator and/or Vehicle Driver. Following such indication, the Vehicle Operator and/or Driver is obliged to visit the nearest Contact or Distribution Point and prepay the Toll or leave the Specified Road Sections.

If it is found at the control of the Prepaid Toll balance that the Vehicle Operator and/or Driver have not paid the appropriate Toll, a supplementary Toll will be levied. If it is not possible to find out the actual distance driven by the vehicle on the Specified Road Sections, the Toll is calculated from the distance of 650km and the appropriate rate.
Any potential overpayment of the Toll paid will be refunded by the Toll Collection Administrator in the same way in which the Toll was paid. If the Toll was paid by a combination of several payment methods, the Toll Collection Administrator is entitled to choose the manner of overpayment refunding. Bank fees relating to overpayment refunding are borne by the Vehicle Operator. Only the overpayment not exceeding €100 is refunded in cash.
If the Vehicle Operator pays the Prepaid Toll but an incorrect On-Board Unit Setting incurs an arrear on the Toll, the Vehicle Operator is obliged to pay the arrear without delay.

Postpaid Toll Payments

Under the Postpaid Toll mode (based on an invoice) it is possible to choose how to pay the Toll from the following methods:
a) By bank transfer directly to the Toll Collection Administrator’s Account.
b) By means of Fleet Card Issuers.
c) At Contact Points using a bank card, Fleet Card or in cash.

If the invoice is paid by means of Fleet Cards Issuers, the Toll Collection Administrator sends the invoice to the Vehicle Operator, which is for information only and is not paid by the Vehicle Operator.

If the Toll (invoice) is paid by bank transfer, the Vehicle Operator is obliged to identify the payment by a variable symbol and a specific symbol stated on the invoice being paid. If the Toll is paid by bank transfer from abroad, or if it is not possible to enter the variable and specific symbols, the Vehicle Operator is obliged to state both symbols in the note to the banking transmission in the following form: VS:XXXXXXXXXX; SS:YYYYYYYYYY. The invoice will also include the invoice due date, which is usually 14 calendar days.

The Toll payment must be credited to the System Operator’s account on the due date of individual invoices at the latest.

If failing to pay the Toll and/or other liabilities within 3 calendar days from their due date, the System Operator is entitled to block all the On-Board Units of the Vehicle Operator as being late in paying Toll and other liabilities, and every blocked On-Board Unit indicates the blocked status (according to the On-Board Unit Service Manual) to the Vehicle Operator and/or Driver.

Within the scope of receivables enforcement, along with sending a second reminder the receivable is paid from the guarantee provided by the Vehicle Operator in the form of a Bank Guarantee or in another manner when signing the Contract on the Use of Specified Road Sections.

Any potential overpayments of the Toll paid will be included in the following invoicing period. If the Vehicle Operator wants the refund for the overpayment for the invoice for Toll before the end of the following invoicing period, they must request it by filing a written Request for Money Refunding delivered to the System Operator. If requiring the overpayment refund via bank transfer, the overpayment will be paid to the Vehicle Operator’s bank account stated in the Contract on the Use of Specified Road Sections.
If the Vehicle Operator pays the Toll under the Postpaid Toll mode, the Toll Collection Administrator proceeds at the toll arrear charging according to the General Business Terms and Conditions.

If a Toll overpayment results from the incorrect setting of the On-Board Unit, the Vehicle Operator shall request its refund in compliance with the General Business Terms and Conditions of the Toll Collection Administrator.

Detailed information on the data and documents needed for registration may be obtained in General Business Terms and Conditions of the Toll Collection Administrator and the System Operator.

Fleet cards accepted for non-cash payment of prepaid toll

The Toll Collection Administrator and the System Operator accept fleet payment cards for non-cash payment for the complex service of Electronic Toll Collection according to the table below.

Via the fleet card issuers in the table below, it is possible to secure the toll payment liability. These fleet cards can be used for prepaid toll payment at all customer service points without limitation.

ATTENTION! The payment of cash collateral for the on-board unit cannot be carried out using a fleet card!

Fleet cards accepted for registration with the electronic toll system at customer service points under the Postpaid Toll mode

The Toll Collection Administrator and System Operator announce that the receivables of the Toll Collection Administrator arisen towards a Vehicle Operator on the basis of the Contract on the Use of Specified Road Sections under the Postpaid Toll mode in connection with Toll payment through accepted Fleet Cards are ceded by the Toll Collection Administrator via the cession council, including the System Operator, onto the issuer of the respective Fleet Card in accordance with the Provision of Section 524 et seq. Act no. 40/1964 Coll. Civil Code as amended.